Point32Health
Jessica Merrill is an experienced professional in the healthcare sector, currently serving as a Senior Program Manager for Medicare Star Quality & Member Experience at Point32Health since June 2021. Prior to this role, Jessica spent over 22 years at Harvard Pilgrim Health Care, where responsibilities included Senior Program Manager for Medicare Advantage Customer Service, Supervisor for Commercial and Medicare Advantage Customer Service, and Customer Service Representative. Jessica's extensive background demonstrates a strong commitment to enhancing member experiences and improving quality in Medicare services.
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Point32Health
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Point32Health strives to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding their members at every step of their health care journey to better health outcomes.