Toni-Lynn Hansen

Toni-Lynn Hansen has a strong background in customer experience, digital marketing, and communications. Toni-Lynn currently works as the Vice President of Customer Experience & Digital at Point32Health, where they are responsible for establishing customer experience and digital programs. Prior to this, Toni-Lynn had various roles at Harvard Pilgrim Health Care, including Director of Marketing Agency & Digital and Manager of Digital Experience & Marketing. Toni-Lynn also served as the Director of Interactive Communications at Lahey Health, where they developed the digital strategy and led a successful digital marketing program. Additionally, Toni-Lynn has experience in communications and journalism, having worked as the Manager of Communications and Public Affairs at Winchester Hospital and as a City Desk Reporter at Bangor Daily News.

Toni-Lynn Hansen completed their education with a Bachelor of Arts (B.A.) degree in English and Classics from Colby College, where they studied from 2001 to 2005. Later, they pursued a Master of Science (M.S.) degree in Communications Management from Simmons College, Graduate School of Management, between 2008 and 2011.