Ian Bruce

Senior Clinical Solutions Lead at PointClickCare

Ian Bruce has a diverse background in the healthcare industry. Ian currently works at PointClickCare as the Senior Clinical Solutions Lead, where they are responsible for delivering technology solutions for behavioral health and consent functionality. Prior to this role, they were the Clinical Solutions Lead at the same company, where they worked with clinics, hospitals, and health systems to optimize the use of their solution for patients with complex medical, behavioral health, and social needs. Ian also has experience as a Clinical Success Manager at PointClickCare, where they developed and maintained customer relationships and provided remote and on-site training.

Before joining PointClickCare, Ian worked at Providence Health & Services as an Outreach Specialist for the Better Outcomes Thru Bridges (BOB) program, where they worked with patients with high Emergency Department and inpatient utilization to identify patient goals and barriers to treatment. Ian also served as an Emergency Department Crisis Intervention Specialist at Providence Health & Services, where they assessed and created treatment plans for patients experiencing psychiatric crises.

Ian's earlier work experience includes a role as an ACT team Counselor and Case Manager at Outside In, where they provided intensive mental health and substance abuse outpatient care to transition age youth with complex chronic disorders and history of trauma.

Overall, Ian Bruce's work experience demonstrates their expertise in clinical solutions, customer relationship management, and providing care to individuals with complex health needs.

Ian Bruce earned a Master's degree in Mental Health Counseling/Counselor from Portland State University between 2006 and 2008. Previously, from 1999 to 2001, they obtained a Bachelor of Arts (BA) degree in Multi/Interdisciplinary Studies from the University of California, Berkeley.

Links

Previous companies

Providence Health & Services logo

Timeline

  • Senior Clinical Solutions Lead

    December, 2020 - present

  • Clinical Solutions Lead

    May, 2019

  • Clinical Success Manager

    December, 2017

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