Micah Peterson

Micah Peterson is a seasoned professional in customer success and sales within the healthcare sector. Currently serving as a Senior Customer Success Leader at PointClickCare since 2021, Micah specializes in guiding customers through complex operational and regulatory challenges while promoting product adoption and retention. Previous experience includes a tenure at Erickson Senior Living, where Micah improved employee engagement and client satisfaction as Director of Continuing Care, and led successful sales efforts as Director of Healthcare Sales. Earlier roles include Sales and Marketing Director at Brookdale, achieving exceptional occupancy rates and supporting peer teams. Micah holds a Bachelor of Arts in International/Global Studies from California Lutheran University and is pursuing a Master of Legal Studies in Healthcare Policy at the University of Arizona.