Anthony Castaneda

Anthony Castaneda has a diverse work experience in the IT field. Anthony currently works at The Pokémon Company International as an IT Support Specialist III since April 2023. Prior to that, they served as an IT Support Specialist II at the same company from June 2021 to April 2023.

Before joining The Pokémon Company, Anthony worked at Big Fish Games as a Helpdesk Specialist III from December 2018 to June 2021. In this role, they provided end-user support, server administration, and handled IT-related tasks for Windows, Mac OS X, and mobile devices.

From February 2011 to November 2018, Anthony worked at Arlington Public Schools as a Technology Technician. Anthony'sresponsibilities included providing IT support, tracking help desk tickets, and maintaining workstations and servers for staff and computer labs.

Prior to their IT roles, Anthony was a Loss Prevention/Safety Investigator at The Navy Exchange from October 2009 to July 2011. Anthony conducted surveillance to detect suspicious activity and apprehended individuals suspected of shoplifting.

Additionally, Anthony gained experience as an Information Services Intern at the City of Arlington, Washington from February 2010 to May 2010. Anthony installed, repaired, and provided end-user support for computer equipment and applications.

Overall, Anthony Castaneda has demonstrated their expertise and skills in IT support, system administration, and troubleshooting throughout their career in various industries.

Anthony Castaneda completed their education in Information Technology and Administrative Management at Central Washington University, where they earned a Bachelor of Applied Science (B.A.Sc.) degree from 2014 to 2018. Prior to that, they attended Everett Community College from 2008 to 2011 and obtained an Associate of Applied Science (A.A.S.) degree in Computer Information Systems. In addition to their degrees, Anthony has obtained multiple certifications, including AWS Cloud Technical Essentials, Google IT Support Professional Certificate Specialization, IT Security: Defense against the digital dark arts, System Administration and IT Infrastructure Services, Operating Systems and You: Becoming a Power User, The Bits and Bytes of Computer Networking, and Technical Support Fundamentals. These certifications were obtained from Coursera, with the most recent one obtained in April 2021.