Kseniia Aksenova

Kseniia Aksenova is an experienced manager specializing in customer service and project management within the gaming and corporate travel sectors. Currently serving as Manager of Customer Service at The Pokémon Company International since September 2021, Kseniia has successfully built and scaled the European Customer Service team while establishing a Neurodiversity & Accessibility Employee Resource Group. Previous roles include Customer Service & Product Support Manager at Kabam, where management of a team supported the Marvel Realm of Champions game, and Customer Service Team Manager at Blizzard Entertainment, responsible for leading large teams and performance management. Kseniia also has a strong background in corporate travel management from positions at Passenger Port St. Petersburg and DataArt. Education includes ongoing doctoral studies in Political Psychology and multiple management-related certifications.