Oliver Draper

Customer Service Manager at PolarPro

Oliver Draper has a diverse work experience spanning from 2007 to the present. Oliver started their career as a Lifeguard and Swim Instructor at the City of San Mateo, where they ensured the safety of patrons and provided customer service. Oliver also worked as a Lifeguard at UC Santa Cruz, where they maintained pool safety and provided first aid when needed.

In 2009, Oliver gained experience as a Production Intern at KCSM, where they coordinated the Bay Area Spotlight Film Festival and assisted in various activities related to running a multi-media operation. Oliver also served as an Assistant Swim Coach at Hillsdale High School, assisting the head coach in organizing swim meets and ensuring the team's readiness.

Oliver joined MediFit Corporate Services in 2010, initially working as a Lifeguard, Swim Instructor, and Courtesy Desk employee. Oliver later became a Membership Consultant, actively selling new memberships and ensuring customer satisfaction.

In 2014, Oliver joined GoPro as a Customer Support Representative, providing technical and non-technical support to customers via phone and email. Oliver also gave feedback on GoPro products and documented solutions for the company's online community.

Oliver then worked as a Freelance Producer/Editor starting in 2013, undertaking various projects for clients in the Bay Area. This included producing sponsor videos, videography for startups, and assisting with Kickstarter campaigns.

Currently, Oliver is the Customer Service Manager at PolarPro, where they oversee customer service representatives, acts as a senior product expert, and administers the company's CRM platform, SLA policy, and customer service knowledge base.

Oliver Draper pursued their education in the field of film and digital media. Oliver began their academic journey at the College of San Mateo, where they earned an Associate of Arts (A.A.) degree in Film/Cinema/Video Studies from 2009 to 2011. Oliver then furthered their education at the University of California, Santa Cruz, where they obtained a Bachelor of Arts (B.A.) degree in Film and Digital Media from 2011 to 2013.

Location

Huntington Beach, United States

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PolarPro

Polar Pro Filters specializes in manufacturing accessories for GoPro Cameras. They are continuously expanding their product lines to enhance the filming experience.Polar Pro® was started at the University of California, Santa Barbara in October of 2011 with a small polarizer filter. They have been experiencing exponential growth and developingmore refined products along the way. The introduction of the snap-on filter series was a huge turning point for us in 2012. It was the first time a person with the GoPro could quickly remove and attach a filter, and is still in their opinion, the best filter application for a GoPro Camera.After graduating from UCSB they moved back home and established permanent headquarters in Newport Beach, CaliforniaTheir employees are constantly filming, testing, and researching new ideas to improve the filming process with the most popular camera on the market. Their company culture is young and innovative with employees ranging from professional snowboarders, talented surfers, avid divers, and adrenaline seeking skydivers. They look forward to enhancing your videos and they hope to see you surfing northside of the Huntington Beach pier, lapping to park in Mammoth, or on one of their tropical diving “research” trips.


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Employees

11-50

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