Oliver Draper

Oliver Draper has a diverse work experience spanning from 2007 to the present. Oliver started their career as a Lifeguard and Swim Instructor at the City of San Mateo, where they ensured the safety of patrons and provided customer service. Oliver also worked as a Lifeguard at UC Santa Cruz, where they maintained pool safety and provided first aid when needed.

In 2009, Oliver gained experience as a Production Intern at KCSM, where they coordinated the Bay Area Spotlight Film Festival and assisted in various activities related to running a multi-media operation. Oliver also served as an Assistant Swim Coach at Hillsdale High School, assisting the head coach in organizing swim meets and ensuring the team's readiness.

Oliver joined MediFit Corporate Services in 2010, initially working as a Lifeguard, Swim Instructor, and Courtesy Desk employee. Oliver later became a Membership Consultant, actively selling new memberships and ensuring customer satisfaction.

In 2014, Oliver joined GoPro as a Customer Support Representative, providing technical and non-technical support to customers via phone and email. Oliver also gave feedback on GoPro products and documented solutions for the company's online community.

Oliver then worked as a Freelance Producer/Editor starting in 2013, undertaking various projects for clients in the Bay Area. This included producing sponsor videos, videography for startups, and assisting with Kickstarter campaigns.

Currently, Oliver is the Customer Service Manager at PolarPro, where they oversee customer service representatives, acts as a senior product expert, and administers the company's CRM platform, SLA policy, and customer service knowledge base.

Oliver Draper pursued their education in the field of film and digital media. Oliver began their academic journey at the College of San Mateo, where they earned an Associate of Arts (A.A.) degree in Film/Cinema/Video Studies from 2009 to 2011. Oliver then furthered their education at the University of California, Santa Cruz, where they obtained a Bachelor of Arts (B.A.) degree in Film and Digital Media from 2011 to 2013.