Policy Expert
Charlotte Varney is an experienced payroll professional currently serving as Payroll Manager at Policy Expert since November 2024. Previously, Charlotte held the position of Payroll and Benefits Manager at Jensten, where responsibilities included managing payroll, benefits, and pensions for over 1,000 employees while supporting M&A transitions. Prior roles include Payroll and Benefits Manager and Payroll Officer at BFT MASTCLIMBING, Payroll Specialist at Calverton Finance Limited, and Payroll & HR Administrator at Rockwell Automation. Charlotte's background encompasses payroll processing, compliance, employee communication, and process improvement. Educational qualifications include diplomas in Payroll and Anxiety Awareness, and a BTEC Professional Certificate in Business Management.
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Policy Expert
Policy Expert is the UK's leading insurtech, using proprietary technology and data analytics to disrupt the insurance industry. Trusted by over 1.3 million UK home and car insurance customers, Policy Expert is the most successful new entrant to the insurance market in the last 12 years and was the first home insurance model designed for aggregator sites. Born digital and driven by the desire to disrupt the stagnant home insurance market, we have embarked on a journey of discovery and redesign, evolving from our broker origins to become a purpose-built digital insurer unburdened by legacy systems. We've focused on building a best-in-class home insurance proposition through deep vertical integration that gives us control of the full end-to-end process – including product development and pricing, sales, renewals, service and claims – in order to deliver major advances and continuous enhancements for customers. The business concept has been proven by customer advocacy, industry accolades and sustained growth, which has fuelled continued investment in the customer proposition. Policy Expert has been the UK’s number one rated home insurance provider on Review Centre since 2013.