Katie Martinez Bsc

Katie Martinez BSc (Hons) is an experienced team manager with a strong background in customer service and performance coaching. Presently, Katie serves as Team Manager at Policy Expert, overseeing a technical team and enhancing team performance. Previously, Katie held positions at Connells Group and Nationwide Building Society, managing teams to exceed performance targets and improve customer experiences. Significant roles at Nationwide included District Performance Coach and Change Consultant, where Katie led various projects to optimize service delivery. Katie's educational background includes a Bachelor of Science (BSc) with Honors in Sports Therapy from London Metropolitan University.