Chase King

Chase King has held a variety of roles in the customer success, education and public policy fields. In 2021, they began working at Poll Everywhere as a Customer Success Team Lead and Senior Customer Success Manager. In this role, they managed and built strong relationships with key higher education and corporate enterprise customers, collaborated with account executives and utilized a consultative approach to help uncover customer objectives and success criteria. From 2018 to 2021, they worked at Magoosh as a Customer Success Manager, where they established B2B partnerships with schools and organizations globally, successfully implemented customer experience strategies, managed prospective clients and took ownership over the company’s quarterly B2B sales goals. From 2016 to 2018, they worked at Georgetown University School of Nursing & Health Studies as a Project Manager, where they implemented a multi-million-dollar Constituent Relationship Management (CRM) System, managed and cultivated key relationships with university administrators and faculty, and mobilized their collective expertise in the design and completion of the GU 360 CRM system. From 2015 to 2016, they worked at Cesar Chavez Public Charter Schools as a Public Policy Teacher, where they co-facilitated 11th and 12th-grade public policy and thesis courses, implemented project-based unit and lesson plans, and helped students write a 15-20 page research paper and advocate for their policy issue. From 2014 to 2015, they worked at Noyes Elementary School as a Social Studies Teacher, where they developed social studies curriculum for grades 6-8, implemented project-based unit and lesson plans, and prepared students to write a 15-20 page research paper. From 2013 to 2014, they worked at Georgetown University School of Nursing & Health Studies as a Program Manager, where they provided administrative, programmatic, marketing and academic advising support for on-campus and online graduate nursing program, analyzed student records, class registration lists, and student transcripts, and verified clearance for graduation for 60+ enrolled scholars. From 2009 to 2013, they worked at University of Southern California as a Program Manager, where they managed the academic and clinical education progress for three cohorts of 20 graduate dental students, planned and implemented 30+ continuing education and orientation workshops, and provided on-site logistical support.

Chase King has an education history that includes a Bachelor of Arts in Psychology from the University of Southern California, obtained between 2004 and 2008, and a Master of Education in Higher Education/Higher Education Administration from the University of Southern California, obtained between 2011 and 2013. Chase also holds three certifications from SuccessHACKER, including Certified Customer Success Manager (CCSM) Level 1, obtained in October 2021, Certified Customer Success Manager (CCSM) Level 2, obtained in November 2021, and Certified Customer Success Manager (CCSM) Level 3, obtained in October 2022.