Wendy Hu

Wendy Hu is a seasoned professional in customer marketing and intelligence, currently serving as the Customer Marketing and Intelligence Lead at Ralph Lauren since July 2024. Prior to this role, Wendy held the position of Principal, Strategy - Customer Journey & Personalization at Macy's from May 2022 to February 2024, and worked in strategic services and CRM consulting at Amperity from November 2019 to December 2021 following Custora's acquisition. Wendy's experience includes serving as the Director of Customer Engagement at Custora from January 2016 to November 2019, and as Customer Strategy Lead during an internship at Colgate Palmolive in mid-2014. Earlier career roles include positions at Yelp.com as Account Director and Account Executive, as well as a Sales and Marketing Specialist at Le Cherche Midi. Wendy holds an MBA from Columbia Business School and a B.S./B.A. in Psychology and Economics from Duke University.