Stephen Rinaldi has extensive experience in information technology and customer service, currently serving as an Information Technology Field Technician at Pomeroy since June 2023. Prior to this role, Stephen spent over 26 years at Cardinal Health in various positions, including Customer Service Supervisor, where leadership included managing teams of up to 15 employees and developing tools for performance feedback. Other notable roles include Senior Business System Analyst, where responsibilities involved implementing the SAP CRM module, and Resource Management Analyst, focusing on reporting improvements. Stephen's background also includes project coordination and data analysis, with skills in creating reports and managing contract pricing. Educational credentials include a Bachelor of Arts in Theatre from The University of New Mexico and studies at Montgomery College.
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