James Cameron Hood

James Cameron Hood is an experienced Solution Engineer currently working at Pontoon Solutions since October 2010, focusing on EMEA Growth Operations. Hood has a proven track record in managing process and technology work streams for new client implementations, contributing to solution design, and performing pre-sales due diligence. Notable roles include Head of Projects & Performance, responsible for stabilizing operational aspects post-re-implementation, and MSP Operations Manager, overseeing administration and technology elements of the MSP program. Prior experience includes managing resource operations at Mendas Ltd, coordinating projects at BT, and compiling industry directories at Informa Markets. Hood's educational background includes studies at the University of Nottingham.