Esther Smiley, SHRM-SCP, MLS

Esther Smiley, SHRM-SCP, MLS has a diverse work experience spanning over 15 years. Esther currently holds the position of VP - Human Resources, Talent & Customer Obsession at PopSockets, where they provide executive-level leadership and guidance to the organization's Human Resources and Customer Service departments. Esther collaborates with executive leadership to define long-term mission and goals, while also ensuring competitive compensation and benefit programs are in place. Prior to this role, Esther served as the Director of Customer Obsession (HR & CS) at PopSockets.

Before joining PopSockets, Esther worked at Gopuff as the Director of People Operations (HR), where they led core HR functions such as onboarding, payroll, benefits, and employee relations. Esther built the HR team from scratch and restructured the department to provide coaching, guidance, and support to the organization on people matters. Esther also partnered with field operations on talent identification and implemented development and performance plans.

Esther's earlier work experience includes several roles at Chipotle Mexican Grill. Esther served as the Director of Compliance (HR), partnering with senior management and outside counsel to build and maintain a people-centric culture while ensuring compliance with laws and corporate standards. Before this, they were the Compliance (HR) Manager at Chipotle, where they developed and led the compliance team and provided training on immigration and hiring compliance.

Esther also has experience as an Area Manager, Human Resources Generalist, General Manager, and Assistant General Manager at Chipotle, where they gained expertise in operations, employee development, and recruitment.

Overall, Esther Smiley has a strong background in human resources leadership, talent management, compliance, and operations management.

Esther Smiley, SHRM-SCP, MLS, obtained their Master of Legal Studies with a focus on HR & Employment Law from Sandra Day O'Connor College of Law at Arizona State University between the years 2017 and 2019. Prior to that, Esther completed their Bachelor's Degree in Hospitality Administration/Management from Universidad Panamericana, and has also earned an Associate's Degree in Culinary Arts/Chef Training from The Illinois Institute of Art-Chicago. Esther has additionally obtained the SHRM Senior Certified Professional certification offered by SHRM, although the specific year and month in which it was obtained are not provided.