Brian Rohlf

Manager - Landside Operations & Customer Service at Port Authority of New York and New Jersey

Brian Rohlf, C.M. has extensive experience in operations management within the aviation industry, currently serving as the Manager of Landside Operations & Customer Service at The Port Authority of New York & New Jersey since February 2015. Responsibilities include overseeing parking operations, revenue control, taxi and for-hire vehicle operations, terminal busing, and customer experience enhancement. Previous roles include Terminal Operator at Newark Airport, where focus was on managing Terminal B’s operations, and Manager of Terminal B at LaGuardia Airport, successfully transitioning the terminal to a PPP Operator. Notable earlier positions include Managing Director of Food Services at United Airlines, Director of International Flight Operations at US Airways, and various director roles at Delta Air Lines, where responsibilities encompassed airport operations, cargo, and call center management. Brian holds a Bachelor of Arts in Business Administration with a concentration in Management and Operations from Florida International University and completed the Executive Development Program at Emory University’s Goizueta Business School.

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Port Authority of New York and New Jersey

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The Port Authority of New York and New Jersey is a joint venture between the US states of New York and New Jersey, established in 1921 through an interstate compact authorized by the United States Congress.


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