Jane le Gall

Jane Le Gall is an experienced professional in customer experience, marketing, and communications, currently serving as the Customer Experience Lead at Port Macquarie Hastings Council since November 2020. In this role, Jane leads the development and implementation of the Council's Customer Experience Strategy. Prior positions include Communications Manager at the same council, Senior Marketing, Communications and Digital Optimisation Manager in a freelance capacity, and various managerial roles at prominent organizations such as McMillan Shakespeare, InterContinental Hotels Group, and Flight Centre Travel Group. Jane holds a Master’s degree in Business Administration and Management, focusing on Organisational Transformation, and a Graduate Diploma in Business Administration from Charles Sturt University, along with a Diploma of Project Management from TAFE NSW.