CN

Catherine Nazal

Business System Analyst at Port of San Diego

Catherine Nazal, MBA has a diverse and extensive work experience in various roles and industries. Starting in 2002, they began their career as a Helpdesk Intern at the San Diego Police Department, providing customer support and assisting with large-scale PC maintenance projects. Catherine then joined CareFusion in 2005, where they worked as a Technical Support Specialist, providing hardware and software support and serving as a member of the training committee.

In 2007, Catherine transitioned to the role of Business Analyst - Workforce Management at CareFusion, where they utilized real-time monitoring tools and Genesys Workforce Management Software to optimize service levels and provide training for new hires. Catherine continued their career progression at CareFusion, working as an Analyst - Master Data Management, where they helped verify customer information and created customer accounts using SAP.

In 2014, Catherine joined Thermo Fisher Scientific as a Sr. Support Services Coordinator, utilizing SAP to create service quotes and process purchase orders. Catherine also served as a Project Coordinator, assisting with the Quote to Cash project and ensuring data consistency across company systems.

From 2016 to 2017, Catherine worked as a Service & Support Representative - Field Specialist (Contractor) at Illumina, where they used Salesforce.com to create cases for preventative maintenance and assisted with pricing and quoting for relocations and other billable services.

Catherine's most recent role was at the Port of San Diego, where they started in 2017 as a Management Analyst, responsible for budget maintenance and reporting using SAP and Power BI. Catherine also utilized SAP to create requests for hardware and software technology procurement. Currently, Catherine holds the position of Business System Analyst at the Port of San Diego, where their responsibilities are not specified.

Overall, Catherine Nazal, MBA has demonstrated a strong background in business analysis, project coordination, customer support, data management, and system utilization throughout their career.

Catherine Nazal, MBA, obtained their Bachelor of Business Administration (BBA) degree with a focus on Information Technology from the University of San Diego. Catherine attended the university from 2000 to 2003.

Later, Catherine pursued their Master of Business Administration (MBA) degree from National University, completing their studies from 2009 to 2011. The field of study for their MBA is not specified.

In addition to their formal education, Catherine Nazal has obtained several certifications. Catherine earned the "signNow Documents from A to Z" certification from airSlate in February 2023. Catherine also acquired the "signNow Fundamentals" certification from airSlate in the same month and year. Prior to that, Catherine earned the Entry Certificate in Business Analysis from the International Institute of Business Analysis (IIBA) in January 2022.

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Timeline

  • Business System Analyst

    November, 2021 - present

  • Management Analyst

    August, 2017