Noemia Camargo Vicente

Noemia Camargo Vicente has over 17 years of experience in the insurance and administrative sectors, currently serving as an Analista de Seguros/Operações/Customer Success at Porto Seguro since October 2016. Responsibilities include managing assistance suppliers for insurance, improving customer satisfaction metrics, and coordinating cross-departmental reports to enhance product and service offerings. Previous roles at Porto Seguro also included positions as Técnico de Seguros Pleno and Técnico de Seguros, focusing on CRM control and issuance of life insurance policies. Earlier experience includes administrative support at Dupont do Brasil SA and Itaú Unibanco, with a strong emphasis on corporate training management and SAP R/3 system implementation. Noemia holds a Pós Graduação in Gestão do Relacionamento com o Cliente from Centro Universitário Senac and a degree in Secretariado Executivo Bilíngue from the University of São Paulo.