Customer Success and Support Team
About
The Customer Success and Support Team at PortPro ensures that container drayage carriers maximize their use of the transportation management system. This team is tasked with onboarding new clients, providing technical support, addressing customer inquiries, and fostering long-term relationships to enhance customer satisfaction and retention. They play a crucial role in understanding customer needs and driving their success with PortPro's solutions.
Team members
Alma Gonzalez
Account Manager
Annie C.
Senior Customer Success Manage...
Elan Serfaty
Account Executive
Erika Degregori
Carrier Support Representative
Ingrid Rosales
Director Of Customer Success
Kerecia B.
Sales Support Manager
Krista Nunnally
Customer Success Manager
Rachael Gonzalez
Head Of Support
Sarah Griffin
Customer Support Specialist
natalie perez
Head of Support & Customer Ser...
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