Charlotte Smith is an accomplished professional with extensive experience in corporate communications and customer services within the public sector. Currently serving as the Assistant Director of Corporate Services at Portsmouth City Council since January 2006, Charlotte oversees a multi-disciplinary team, driving strategic initiatives in digital customer transformation and marketing. Previous roles include Assistant Director of Community and Communications and Corporate Communications Manager, where responsibilities encompassed managing large teams and executing comprehensive marketing and communication strategies. With a strong foundation in journalism and marketing, Charlotte holds multiple degrees, including an MBA with distinction from the University of Portsmouth and a CIM Professional Diploma in Marketing.
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