Charles Macleay

Charles Macleay has a diverse work experience spanning various industries. Charles is currently working as a Senior Customer Success Manager at POSaBIT since September 2022. In this role, they are responsible for managing customer relationships and ensuring their satisfaction.

Prior to that, Charles worked as an Account Manager at POSaBIT from April 2021 to August 2022. In this role, they managed technology solutions for multiple cannabis dispensaries in the United States. Charles served as the primary point of contact for installations, training, testing, and troubleshooting, building strong relationships with clients.

Before joining POSaBIT, Charles worked as a Senior Aftermarket Account Manager at Sundyne from August 2018 to April 2021. Charles was responsible for managing aftermarket sales in the oil and gas energy sector. Charles maintained relationships with channel partners and end-users, coordinating with internal teams to meet customer needs and achieve sales targets.

From July 2015 to August 2017, Charles worked as an Account Manager at Omni Financial - Tax Debt Resolution. In this role, they provided tax lien solutions, debt consolidation strategies, and corporate restructuring services to struggling businesses. Charles represented clients in front of the IRS and state governments, analyzing their financial information, and presenting arguments for resolution.

Charles also has experience working as a Brand Ambassador at Uber from May 2015 to December 2015. Charles played a key role in a marketing initiative that recruited drivers and passengers in Colorado, contributing to the company's exponential growth.

Additionally, Charles has early work experience as an Office Administrator at Carl Marks & Co., where they provided administrative support and gained valuable organizational skills. Charles also had a role as a Host at Serendipity 3, where they managed customer relations and accommodated the needs of both regular patrons and prominent celebrities.

Overall, Charles Macleay has demonstrated their strong customer service, account management, and organizational skills in various roles throughout their career.

Charles Macleay earned a Bachelor of Arts degree in Sociology & Economics from Stony Brook University, where they studied from 2009 to 2013.