Tim Hadley is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as a Senior Customer Success Manager at Posit PBC since May 2023, Tim manages a $5.6 million portfolio focused on data science priorities. Previously, Tim held significant roles at Definitive Healthcare, where responsibilities included managing a $5 million portfolio, mentoring new employees, and co-leading an affinity group for people with disabilities. Tim's career also encompasses positions at Microsoft, Explorance, and Gartner, emphasizing customer engagement, community building, and training initiatives. Tim's background is complemented by a Bachelor of Science in Business Administration, Finance from Central Michigan University. Additionally, Tim is a part owner of Detroit City FC and has a rich history of volunteer engagement and mentoring within the field.
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