Positive Impact Health Centers
Lauren F. is an experienced professional with a strong background in healthcare and customer service. Currently serving as a Referral Specialist at Positive Impact Health Centers since January 2020, Lauren is responsible for appointment scheduling, patient intake, insurance verification, and medical billing among other duties while ensuring compliance with HIPAA regulations. Previous roles include Patient Care Coordinator/Office Manager at AccuQuest Hearing Centers, where Lauren handled insurance verification, billing, and office organization. Additional experience encompasses administrative support, data entry, and customer service across various industries, including surveillance analysis at MISTRAS Group, event coordination at Metropolis Spa Salon, and retail management at ULTA Beauty and Sally Beauty. Lauren holds a Bachelor of Arts in Forensic Psychology from John Jay College (CUNY).