Michael "Mick” McGuire, UXC, FCX-I, currently serves as a Communications and Customer Experience Analyst at the Postal Regulatory Commission, where responsibilities include acting as the chief liaison among postal stakeholders and enhancing digital offerings through UX strategies. Previous experience includes roles as a Customer Experience Specialist at Qu, where technical support initiatives were developed, and as a Copywriter at Powerhaus Consultants, focusing on content creation for media engagement. Additional roles encompass managing wine tastings at Delegat Limited, performing as an actor and voiceover talent, and serving as General Manager at Veritas Wine Bar, where digital marketing strategies were implemented to boost sales and customer engagement. McGuire holds a Bachelor’s degree in Broadcast Journalism from Emerson College.
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