Elitsa Boteva

Operational Risk And Service Quality Manager at Postbank

Elitsa Boteva serves as the Operational Risk and Service Quality Manager at Postbank (Eurobank Bulgaria AD) since March 2016, bringing extensive experience in the banking sector. Prior to this role, Elitsa Boteva worked as a Supervisor at Alpha Bank from March 2011 to March 2016 and held the position of Deputy Manager at ET Pelmo from September 1993 to August 2008. Elitsa Boteva holds a Master's degree in Finance, General from the D. A. Tsenov Academy of Economics, completed in December 1997.

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Sofia, Bulgaria

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Postbank

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Postbank, legally named Eurobank Bulgaria AD, is the fourth biggest bank in Bulgaria in terms of assets, having a broad branch network across the country and a considerable client base of individuals, companies and institutions. In June 2020, Bulgarian Credit Rating Agency (BCRA) confirmed Postbank’s BBB- long-term rating, with positive outlook. Postbank has 30-years’ presence as one of the leaders in Bulgaria’s banking sector. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its innovation. Postbank occupies a strategic position in retail and wholesale banking in Bulgaria. It is one of the market leaders in credit and debit cards, mortgage and consumer loans, saving products, as well as regarding corporate tailored products - from those for small businesses to large international companies operating in the country. The bank has built one of the most developed branch networks and modern digital banking channels. Postbank completed in a few years two successful deals, acquiring and integrating for a record time first Alfa Bank - a branch of Bulgaria, and then Piraeus Bank Bulgaria. They are another step to strengthen its position as a systemic bank on the market and to expand its customer base. Postbank has developed a number of projects related to social responsibility and sustainable development of business and society. The bank is an active member and works in support of the initiatives of CEIBG, AmCham, HBCB, Association of Banks in Bulgaria, Borika AD, Endeavor Bulgaria Association, Bulgarian Business Leaders Forum, Bulgarian Donors’ Forum, Atanas Burov Foundation, UN Global Compact Network in Bulgaria, Bulgarian Association of Advertisers and Bulgarian Fintech Association. Postbank is a member of Eurobank Group. Eurobank Group is a dynamic banking organization active in six countries, with total assets of €67.4 billion and 12 094 employees. Established in 1990, the Group conti


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Headquarters

Sofia, Bulgaria

Employees

1,001-5,000

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