Kseniia Merkulova

Customer Success Team Lead at Poster POS

Kseniia Merkulova is an experienced professional in customer success and support, currently serving as the Customer Success Team Lead at Poster POS since June 2015, where management of a team of six customer success managers focuses on enhancing customer satisfaction and retention. Prior to this role, Kseniia held various positions at PrivatBank from February 2013 to May 2015, including Customer Support Team Lead, Customer Support Manager, and Call Center Operator. Kseniia holds a Bachelor's degree in Accounting and Finance from NMetAU, earned between 2013 and 2018.

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Poster POS

We are cloud-based all-in-one Point of Sale and Inventory Management platform for cafes, restaurants, and stores. Everything we do here at Poster serves one greater purpose: making to run business easier for every entrepreneur on the planet. Our team is 200+ passionate people, who are changing the game of POS systems. The company is located in Ukraine, with representative offices in three other countries. Poster is now used by 18 000 active restaurants in 100 countries around the globe.


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Headquarters

Dnepr, Ukraine

Employees

201-500

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