Paula K.

Paula K. is a seasoned professional in customer success and strategic management with extensive experience in driving digital transformations and enhancing enterprise client engagement. Currently a Senior Strategic Customer Success Manager at Postman, Paula K. previously held various roles at PagerDuty, Netspend, and Theorem, where achievements included a 100% renewal rate, significant revenue growth, and the implementation of successful omni-channel strategies. With a background in project management and marketing, Paula K. has effectively led cross-functional teams, optimized onboarding processes, and served as a trusted advisor to clients. Paula K. holds a Bachelor's degree in History from UCLA.