PostNL
Anouck van Wijck is an experienced professional with a strong background in customer strategy and interaction, currently serving as the Head of Customer Channel Strategy & Interaction at PostNL since April 2018. Anouck has held various roles, including Chief Product Owner for Business Customer Interaction and Program Manager for Food, demonstrating expertise in customer experience and e-commerce solutions. Prior experience includes positions at dutch, where Anouck contributed as a Business Professional and Project Manager for notable clients like KPN and Pon Automotive B.V. Anouck holds a Master's degree in General Sociology from the University of Amsterdam and a Bachelor's degree in Sociology, Policy, and Consultancy from the University of Groningen.
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