Rob Paauw

Customer Experience Manager at PostNL

Rob Paauw has a diverse professional background, starting from their role as a Product Manager to now serving as the Head of Customer Experience Consument at PostNL. Throughout their career at PostNL, Rob has worked in various roles including Marketing Manager and Innovation Consultant. Their focus on customer needs and innovative strategies has been integral to the company's success in digital transformation and creating distinctive customer experiences. Additionally, Rob has served as a Jury Member at Stichting Adverteerdersjury Nederland. With a degree in Business Administration from the University of Groningen, Rob Paauw also holds a certification in youth coaching.

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