Terry Poole

Terry (Micky) Poole is an experienced retail industry professional with a career spanning over three decades. Currently serving as the Retail Services Director at Poundland & Dealz since July 2014, Micky focuses on supporting shops and prioritizing customer and store manager importance. Previous roles include Head of Profit Protection - Group, overseeing loss prevention and governance, and Director of Customer and Assurance, managing customer services and quality assurance. Additionally, Micky is exploring consultancy or non-executive positions to leverage expertise gained from a significant outsourcing project completed for Sainsbury's. Micky began a career at Sainsbury's in 1986, ultimately rising to Group Head Of Profit Protection by 2006, demonstrating a progression from shop floor to boardroom.