Allen Valentin

Allen Valentin is an experienced customer service professional with a strong background in call center management and performance oversight. Currently serving as a Customer Service Manager at Power Breezer since April 2021, Allen has previously held similar roles at Ally and Waste Pro USA. Experience at Duke Energy Corporation includes functioning as a Team Lead, while at the American Red Cross, Allen was a Call Center Performance Supervisor responsible for implementing hiring processes and achieving performance KPIs. Allen's extensive career at Spectrum included various roles from Call Center Manager to Helpdesk, focusing on operational efficiency and customer support. The career began in 2006 at AT&T Mobile Tel as a Customer Service Supervisor and Representative, and academic pursuits at North Carolina Agricultural and Technical State University began in 2004 and continue.