Stephanie Williams

Stephanie Williams is a seasoned professional in customer success, currently serving as an Enterprise Customer Success Manager at NEOGOV since July 2013, where a focus on customer advocacy and satisfaction is paramount. With extensive experience at PowerDMS since November 2012 in various roles including Super Touch Customer Success Advisor, Stephanie has been instrumental in training customers on the PowerDMS Suite and Standards. Previous roles encompass positions as a Criminalist and Quality Assurance Coordinator at Contra Costa County and as a Forensic Laboratory Technician II at San Bernardino County Sheriff's Office, highlighting a strong background in forensic sciences. Educationally, Stephanie holds a Bachelor's degree in Genetics from the University of California, Davis, and an Associate of Science degree in Math and Physical Science from American River College.