Jim Jones

Jim Jones has extensive experience in emergency communication and management, currently serving as Content Manager and Standards Manager at PowerPhone since May 2014. In the role of Standards Manager, Jim Jones ensured consistency and interoperability across various programs and projects. As Implementation Manager, Jim Jones guided 911 centers in adopting the Total Response system, providing expertise and support. Previously, Jim Jones worked at Tri-Com Central Dispatch from 1998 to 2014, holding positions such as Training Coordinator, Shift Supervisor, and 911 Telecommunicator, where responsibilities included employee education and oversight of operations. Additionally, Jim Jones served as Vice President at 911Lifeline, Inc. from 2006 to 2012, focusing on organizational relationships and membership development. Jim Jones holds an Associate of Science degree in Law Enforcement from Joliet Junior College.