PowerSchool
Amer Shah is a seasoned professional with extensive experience in technical support and operations within the education technology sector, beginning a career at PowerSchool in May 2015 and currently serving as Principal Support Operations Analyst. Prior roles at PowerSchool include Lead Support Operations Analyst II and Senior Operations Analyst, where responsibilities encompassed providing application support, acting as a liaison between teams, and mentoring staff. Previous to PowerSchool, Amer held leadership positions at Pearson School Systems, Valika Technologies, Tejari Pakistan Ltd., and Works360, LLC, showcasing a strong background in customer support and IT management. With an MBA in Information Technology and a Bachelor's degree in Pharmacy, Amer combines technical expertise with a commitment to customer satisfaction and operational excellence.
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PowerSchool
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PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way.