Filip Felicia Nicoleta

Customer Service Analyst at PPC Romania

Filip Felicia Nicoleta has extensive experience in customer service and sales, holding the position of Customer Service Analyst at PPC Energy since May 2022 and previously at Enel from September 2015 to May 2022. Responsibilities included enhancing service quality, project management, and training new employees. Prior roles include Sales Representative and Warehouse Administrator at Vodafone Romania (July 2012 - October 2015), where Filip was involved in promoting services and maintaining customer relationships, as well as training new hires. Earlier experience as a Sales Consultant at Konica Minolta Business Solutions România (June 2010 - May 2012) focused on providing imaging solutions, and as a Sales Representative at Telemobil (August 2008 - February 2010), where sales strategies were employed to grow the client base. Filip holds a degree from Universitatea Spiru Haret Constanta, awarded between 2003 and 2007.

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