Rafidah M. is an experienced professional with a strong background in demand planning and sales support. Currently serving as a Senior Demand Planning Executive at PPG since October 2021, Rafidah M. focuses on achieving customer service goals. Prior roles include Services Solutions Specialist and Business Sales & Support at Tetra Pak, where responsibilities encompassed driving service contract processes and analyzing performance metrics. Additional experience includes positions in order fulfillment and expense management at companies like Besi Netherlands B.V. and IBM Global Delivery Center Malaysia. Rafidah M. holds a Bachelor of Business Administration in Marketing with Multimedia from Multimedia University and a Diploma in Marketing with Multimedia from TM Multimedia College.