Elisa de Gennaro

Elisa De Gennaro is an accomplished professional with extensive experience in the hospitality industry. Currently serving as a Commercial Technology Support Executive at PPHE Hotel Group, Elisa focuses on stakeholder management, AI implementation, and training for the commercial leadership team. Previous roles include Customer Service Centre Team Leader, Guest Experience Supervisor at The Guardsman Hotel, and various positions at Meliá Hotels International and Novotel London Tower Bridge, where Elisa excelled in enhancing guest experiences and supervising front office operations. Educational qualifications include a Bachelor's degree in Tourism Studies from Sapienza Università di Roma and a Diploma in Economy and Foreign Languages from ITC Guido Baccelli.