Hector Rios

Hector Rios has a diverse work experience spanning multiple industries and roles. Hector began their career as a Senior Consultant at Roland Berger Strategy Consultants, where they worked from September 2000 to December 2004. Hector then joined Infor as a Senior Technical Consultant and later became a Principal Technical Consultant and Architect in the Consulting Services Group. Their responsibilities included project scoping, business analysis, and successful implementation of Epiphany CRM solutions for clients in the Banking, Telecommunications, and Insurance industries. Hector worked at Infor from December 2006 to June 2012.

After their time at Infor, Hector joined TIBCO Software Inc. as a Senior Consultant in the Solutions Enablement Team, focusing on TIBCO MDM (Master Data Management). Hector provided pre and post-sales support and played a role in developing new solutions using TIBCO MDM and other TIBCO products. Hector held this position from July 2012 to March 2015.

Hector then moved on to SugarCRM, where they held various positions. Hector started as a Solutions Architect in the Professional Services organization, responsible for delivering complete technical solutions to customers by gathering requirements, mapping business requirements to technical requirements, and designing and implementing both backend and front-end solutions using Javascript and PHP. Hector worked in this role from May 2015 to October 2017.

At SugarCRM, Hector transitioned to the role of a Technical Account Manager from October 2017 to December 2019. In this role, they provided technical account management support to clients. From January 2020 to November 2022, they served as a Senior Technical Account Manager, leveraging their technical expertise to support clients in managing their SugarCRM solutions.

Most recently, Hector joined Ververica as a Technical Account Manager, starting in November 2022.

Hector Rios has a Bachelor of Science (BS) in Computer Science from the University of Florida. Additionally, they have obtained several certifications, including "Scala Essential Training", "First Look: Scala 3", and "Introduction to Scala" from LinkedIn in 2022. Hector also obtained certifications such as "First Look: Rust" and "Getting Started with Cloud Native Go" from LinkedIn in 2018. Prior to that, they achieved the certifications of "Certified Sugar Developer Specialist" and "Certified Sugar Administration Specialist" from SugarCRM in 2016. However, specific details about the obtained months and years for the certifications from Code School are not provided.