Dana Willmeno is an experienced Customer Care Manager at GEHA since January 2019, previously serving as the Government Business Division Customer Service Manager at Anthem, Inc. from January 2013 to January 2019, where responsibilities included managing an inbound call center for Medicaid Member/Provider Services. Dana also held the position of Operations Supervisor at CVS Health from October 2002 to July 2012, overseeing a team of 15-30 customer care representatives to ensure quality service delivery. Educational background includes attendance at Jefferson City High School and the University of Central Missouri Lee's Summit.
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