Shaina Crawford

Shaina Crawford has extensive work experience in the field of customer success. Shaina began their career at Premier Business Support in April 2011 as a Senior Client Specialist, a role they held for over ten years until June 2021. In June 2021, Shaina joined PracticePanther as a Customer Success Manager. Shaina quickly advanced to the role of Senior Customer Success Manager in January 2022, and currently serves as the Manager of Customer Success starting from August 2022. Shaina's expertise lies in ensuring customer satisfaction and providing support to clients.

Shaina Crawford obtained a Bachelor's degree in Business Administration and Management, General from The Ohio State University. In March 2023, they also acquired certifications in "Delivering Bad News to a Customer" and "How to Be Both Assertive and Likable" from LinkedIn.