Abnie Sunny

Customer Success Manager at PracticeSuite

Abnie Sunny has a diverse work experience, starting with a role as a Retail Marketing Intern at Big Bazaar - Future Retail in 2014. This internship provided exposure to various aspects of retail, including customer service, sales and promotions, visual merchandise, and inventory management.

In the same year, Abnie also held a Business Management Internship at AL HAJIRY Mechanical Engineering, where they gained practical knowledge and skills in management under the guidance of Marketing Managers.

Moving forward, Abnie joined Security Quotient as a Client Engagement Associate in 2015, where they worked until 2018. This role involved building and maintaining client relationships and providing support in engagement activities.

In 2018, Abnie transitioned to Etisalat as a Customer Sales Executive and remained in this position until 2021. They were responsible for sales-related activities and customer relationship management.

In 2021, Abnie joined Master Systems as an International Sales Executive, focusing on international sales. However, their tenure with Master Systems ended in 2022.

Currently, Abnie works as a Customer Success Manager at PracticeSuite, Inc. starting from July 2022. Their specific responsibilities in this role are not mentioned.

Overall, Abnie Sunny has gained experience and skills in various roles related to sales, customer service, client management, and internships in retail marketing and business management.

Abnie Sunny's education history begins in 1998, when they started their schooling at Indian School Darsait in Oman. Abnie completed their schooling in the field of Commerce in 2010. Following this, Abnie pursued a Bachelor's Degree in Computer Application from Mahatma Gandhi University, graduating in 2013. Abnie then furthered their studies by pursuing a Master of Business Administration (M.B.A.) in Finance and Human Resources from Cochin University of Science and Technology, completing it in 2015.

In addition to their formal education, Abnie Sunny has also obtained several certifications. In July 2018, they obtained the "Google Fundamentals of Digital Marketing" certification from Google. In November 2018, they achieved certifications in "Google Ads Search," "Google Ads Display," and "Google Ads Mobile" from Google. Most recently, in November 2020, they obtained the "Change & Conflict Management" certification from Etisalat. Additionally, in December 2020, they obtained the "Emotional & Cultural Intelligence" certification, also from Etisalat.

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Timeline

  • Customer Success Manager

    July, 2022 - present

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