Raylene Thompson Mba

Raylene Thompson MBA, CPXP is a seasoned professional in patient experience and healthcare leadership, currently serving as a Client Success Advisor at Practicing Excellence since October 2023. Prior to this role, Raylene held various positions including Patient Experience System Coach at Covenant Health from February 2019 to March 2024, and Director of Patient Experience at Hardin Memorial Health from August 2015 to June 2018. Additional experience includes roles in patient experience at East Tennessee Children's Hospital and the Baptist Health System KY & IN. Raylene's educational background includes an Executive MBA in Healthcare Leadership from Haslam College of Business at the University of Tennessee and a Master’s Degree in Health Care Administration from Western Kentucky University.