Kimberly Crafts

Support Services Manager at Praeses

Kimberly Crafts has extensive work experience in the customer service and support services fields. Kimberly began their career in 2006 at ICSolutions, where they worked in customer service for five years before transitioning to a role in client services. Kimberly remained with ICSolutions until 2021, gaining valuable experience and expertise in managing client relationships. In 2021, Kimberly joined Praeses as a National Account Manager, overseeing key accounts and driving business growth. Kimberly subsequently advanced to the position of Support Services Manager in 2023, where they currently hold a leadership role. Kimberly's work experience demonstrates their dedication to providing exceptional customer service and their ability to effectively manage client relationships.

Kimberly Crafts attended West Valley High School in Cottonwood, CA. However, there is no information provided regarding the start and end years of their education, the degree obtained, or the field of study pursued. In addition to their high school education, Kimberly Crafts obtained a Lean Six Sigma Yellow Belt (ICYB) certification from the Management and Strategy Institute (MSI) in May 2020.

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Timeline

  • Support Services Manager

    April 1, 2023 - present

  • National Account Manager

    April, 2021