Praesidium
Tiziana Torello is a multilingual customer service representative with diverse experience in various roles, including customer service for INPS, sales promotion for HP, and content creation for tourism in Puglia and Basilicata. Tiziana has worked in positions that enhance customer support and informational services. Educational qualifications include a Bachelor's degree in Translation and Interpretation from SSML Carlo Bo, a Master's degree in E-commerce and Digital Marketing Management from Radar Academy, and several specialized training programs in web development and tourism communication. Tiziana's skill set includes multilingual communication, customer assistance, content creation, and digital marketing.
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Praesidium
At the heart of the relationship between brand, consumer and retail. We focus on the shopper marketing approach to help businesses to meet their visibility and sales goals, optimizing investments at the same time. We understand the consumer and the context in which the target expresses an interest in the product and the purchase intention. We plan specific actions that activate the consumer, engaging them before, during and after the purchase in different touch points. We continuously and actively interact with the retail chain to plan actions that produce positive results for both business and the channel.