Customer Success & Account Management

The Customer Success & Account Management team at PRAGMA S.A. is responsible for ensuring client satisfaction and retention by offering tailored support and solutions to meet their needs. This team, led by the Head Of Customer Success, includes Territory Managers for Panamá and North America, a Key Account Manager, and a Customer Success Director. They work collaboratively to manage key accounts, foster strong client relationships, and drive the success of customer engagements across various regions.