Chad Willis

Chad Willis is an experienced professional with a background in customer service, quality assurance, and technical support. Currently serving as the Electronic Data Interchange Coordinator and Customer Service Advocate at Pratt Industries since September 2019, Chad has a proven track record in managing strategic accounts, maintaining strong customer relationships, and overseeing logistics. Previous roles include Quality Assurance at Siemens Gamesa, where responsibilities encompassed verifying production specifications and managing shipping projects, and Account Associate at The Coleman Company, Inc., focusing on product allocation and logistics for major clients like Target and Costco. Chad's career also includes a significant role as Technical Support Engineer 2 at NetApp, where troubleshooting and root cause analysis of storage area network failures were key responsibilities. Chad holds a degree in Management of Information Science and International Business from Wichita State University.