Andrea Johns is an experienced professional in customer service, currently serving as an Account Manager at Pre-employ.com since April 2014, where responsibilities include being the lead contact for client matters and overseeing account management. Prior to this role, Andrea held various positions within Pre-employ.com and worked as a Customer Service Representative in the FEP Program at Spherion/Blue Shield of California. Expertise includes strong communication skills, proficiency in computer and Internet applications, and a proven track record of exceeding performance metrics and resolving complex issues. With over 18 years of experience, Andrea demonstrates self-motivation and a commitment to exceptional client service.
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