Precision Countertops, Inc.
Stephanie Dawson is an accomplished customer service leader with extensive experience in the home improvement and financial services industries. Currently serving as Regional Customer Service Manager at Precision Countertops since February 2014, Stephanie oversees a hybrid team of up to 40 employees, managing recruitment, retention, and HR-related issues. Previous roles at Precision Countertops include Assistant Customer Service Manager, Scheduling Specialist, Purchasing Assistant, and Project Coordinator, where Stephanie demonstrated expertise in project management and customer service. Prior to Precision Countertops, Stephanie worked at Wells Fargo Home Mortgage as a Home Mortgage Consultant Jr., at IBM as a Workflow Specialist, and at JPMorgan Chase in roles including Sales & Service Associate and Personal Banker. Stephanie holds a Bachelor of Science in Social Sciences from Portland State University.