Melissa Wilson

Melissa Wilson has extensive experience in community services and technical support, currently serving as a Community Services Specialist at Preferred Family Healthcare since August 2016. Prior positions include Applications Analyst at Applied Statistics & Management Inc., and Member Services Representative/Web Master at ProSites, where responsibilities involved managing over 1,000 client accounts, particularly in the medical industry. Additional experience includes roles as RAPIDS Site Security Manager at Serco, Instructor/Job Coach at Basic Occupational Therapy, and Senior Technical Support Specialist at Cassidian Communications, where Melissa provided tier 2/3 technical assistance for critical communications equipment. Melissa's foundational career began in the United States Air Force, where Melissa supervised communications-computer systems operations. Melissa holds a Master's in Counseling from the University of Phoenix and a Bachelor's in Human Services, alongside an Associate's degree in Military Information Systems Technology.