Cathy Locke

Customer Success Manager at Premier Consulting & Integration LLC

Cathy Locke is an accomplished Customer Success Manager currently employed at Premier Consulting & Integration LLC since August 2022, where responsibilities include managing client success with Deltek and PCI products and services. Previously, Cathy served as a Customer Success Manager at Gig Wage, developing a product support desk and an onboarding process to enhance client services. With experience as a Product Manager and Customer Success Specialist at Kangarootime, Cathy directed cross-functional teams and ensured quality assurance for a childcare management tool. Earlier roles include Systems Management Specialist and Assistant Director at Little Lights Childcare Center, a Special Education Paraprofessional at Gloucester County Public Schools, and a Senior Customer Service Representative at Purple Stork, along with significant technical support management experience at Merck. Additionally, Cathy gained entrepreneurial experience by owning and operating a computer consulting business.

Location

Williamsburg, United States

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Premier Consulting & Integration LLC

Premier Consulting & Integration, LLC (PCI) offers a range of services, from software implementations to audit support. What defines PCI is not the service it provides, but the context under which it is provided. The team at PCI, boasting a combined 25+ years of relevant experience, is composed of former CFO’s, Controllers and AssistantControllers that have worked their way up through organizations. They have performed the critical tasks that are placed in front of small businesses each day.


Employees

51-200

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